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What is a BPO company,
and how does it work?
Business Process Outsourcing (BPO) is a subset of Business Process Management (BPM). The process itself involves contracting certain operations to a third-party service provider called a BPO company. Typically handling non-core, internal mechanisms, it caters to specific business functionality. BPO services may comprise of Back Office Processes, Sales support, IT solutions, Accounts, Billing, and Customer Care services, along with many others.
The main advantages of outsourcing with a BPO company are increased operational efficiency, reduced internal costs, and increased flexibility, catered by onshore and offshore centers of the company itself.
Global Infinity Solution — 24 Hour Call Center Services!
The IdeasUnlimited edge is a well-motivated and trained remote workforce and 24 hour call center team that avoids unnecessary overhead and administrative costs to fully benefit our clients. We provide the following support services across major industries throughout the globe:
Call Center Support Services
A wide range of 24/7/365 call center support services, including customer support, technical support, sales support, quality control, and more!
Multilingual Support Services
Customer support, technical support, administrative assistance, and sales support in all the major languages of the world.
Healthcare Call Center Support Services
Medical administrative support, receptionist service, medical billing and coding, payment management, and much more.
Ecommerce & Backend Support Services
Ecommerce support to make a mark in the marketplace and backend support to free up your time for core activities.
Virtual Assistant Support Services
Skilled virtual assistants in many industries such as real estate, telecommunications, medical, and retail.
Your Back Office is Our Front Office
We are a BPO Company
Our vertical solutions expertise allows your business to streamline workflow, and increase productivity.
We Provides All Facilities For Better Work Environment
Let’s work together to deliver an amazing customer experience. We are ready to get started on a new journey with your company for years to come.
Call Center
We are equipped to provide you best of call centre services 24/7 and making your clients comfortable adding value to your business.
Remote Workforce
We have remote workers operating all over the world, who offer specialized services and more flexibility for quickly scaling up in order to fulfill urgent requirements.
Most Affordable Co-Working Place In The City
If you are challenged by any of the foregoing issues, GIS can provide a solution. Let us come in and review your current procedures.
We will gladly educate you on how other practices are finding it easier to ensure remuneration.